Company Overview

Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger’s distribution centers and branches worldwide.

You Will

Primary Function

The Field Safety Specialist (FSS) is responsible for maximizing and growing revenue and profits within prescribed Safety Products, Services and Resources in his/her assigned accounts.

Principal Duties & Responsibilities

This position is responsible for identifying and facilitating customers’ safety solutions.  The Safety Specialist will proactively engage primary account managers in aligned district to jointly build Safety business.  This position will be responsible for growing safety product revenue on a prescribed set of accounts.  Specific responsibilities include:

Conducts needs analysis to determine a match between the customer’s requirement and Grainger’s products or services

•             Leads customer discussion with relevant insight and challenges the customer to think differently about their business

•             Explores expressed customer needs and identifies problems to solve—probes to fully understand, clarify and expand

•             Utilize research to identify compelling reason to change

•             Efficiently determines a customer’s readiness, focusing time on those who are willing to take advantage of his products or services

Provides customers with solutions that reduce costs or increase efficiency with innovative product or service applications

•             Develops solution options using ongoing dialogue with the customer and all available technology

•             Links features and benefits to business outcomes

•             Works with internal Grainger contacts and manufacturers to ensure ability to support solution

•             Performs cost savings analysis for customer solution

•             Uses checking questions to gain feedback from customer on customized solution recommendation

Implements Solutions

•             Engages Grainger resources to develop plan and timeline to implement solution

•             Drives implementation plan with customer

•             Checks with customer to ensure business needs are being met

•             Leverages post-implementation success to gain more information from the customer about future needs

Maintains expertise in Safety Regulations and industry topics

•             Educates customers on changing market trends and technology and impact to their business

•             Investigates nonstandard solutions that will profitably satisfy a customer’s needs

•             Expands customer understanding and use of Grainger’s standard product and service capabilities

You Have

•OSHA 30 (minimum) Graduate Safety Practitioner certified (preferred)

•Bachelor’s degree in the fields of Environmental Science, Safety Engineering, or equivalent a plus

•Proven track record in solution selling

•Ability to project manage and drive for results

•Experience conducting workplace inspections to prevent injuries / accident prevention and reduction, engineering controls, ergonomics and hazmat control to meet compliance standards

•Minimum of 5-7 years’ experience in a manufacturing environment, or equivalent environment involving safety hazard analysis and assessments and responsible for overseeing safety

•Business analysis experience and the ability to identify and implement safety improvements are required

•Understanding and awareness of safety regulations, safety applications, and the ability to distinguish market offers and capabilities

•Demonstrated understanding of safety violations, safety drivers, safety programs, building a safety culture

•Demonstrated knowledge, understanding and experience with newest and latest in safety regulations

DE&I Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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